cb22's Privacy Policy

Purpose of This Policy

cb22 places the highest importance on the privacy of players in Bangladesh. The purpose of this privacy policy is to clearly inform you about what data we collect, why we collect it, how we store it, and in what circumstances it may be shared with third parties. We believe transparency is the foundation of trust, and on that foundation we aim to build a lasting relationship with you.

Scope of This Policy

This policy applies to the cb22 website (https://cb22.lat) and all services under it. This includes: account registration, login, financial transactions, customer support, and any communication you have with cb22. This policy does not apply to third-party websites or services.

Information You Provide Directly

Information you provide directly when creating an account and using our services may include:

• Full name and date of birth (for age verification — only those aged 21 or above may open an account)
• Email address and contact details
• Bank account or mobile financial service details (bKash, Nagad, Rocket, Upay, etc.)
• Documents required for identity verification
• Messages sent to customer support and communication history

Automatically Collected Information

When you use cb22, certain information is collected automatically:

• IP address and device identification information
• Browser type, operating system, and screen resolution
• Page visit history, session duration, and navigation patterns
• Login time, location, and information about the device used
• Information collected through cookies and similar tracking technologies

Financial Transaction Data

To process deposits and withdrawals, we store transaction details. This includes the transaction amount, time, method, and status. However, we never store highly sensitive information such as full payment card numbers or bank PINs under any circumstances.

Service Operations

The primary purpose for using your information is to run cb22's services smoothly. This includes:

• Account creation, verification, and management
• Processing deposits and withdrawals
• Providing bonuses and promotional offers
• Providing customer support — via live chat and email
• Technical maintenance and improvement of the platform

Security & Fraud Prevention

We analyse user information to ensure the security of the cb22 platform and to prevent fraud, money laundering, and other illegal activities. This is also essential for protecting your account and funds.

Responsible Gaming

Monitoring playing patterns is part of our responsible gaming commitment. In cases of unusual or risky behaviour, we may proactively reach out to you and provide the necessary support. For more details, visit our Responsible Gaming page.

Communications & Notifications

We use your contact information to send important notifications about your account, transaction confirmations, and security alerts. If you have consented to promotional communications, you will be informed about new cb22 offers accordingly.

Service Provider Partners

We use trusted third-party services for payment processing, identity verification, technology infrastructure, and data analysis. These partners are obligated to use information only for specified purposes and they follow cb22's privacy standards.

Legal Obligations

In response to court orders, lawful requests from investigative authorities, or applicable legal obligations, we may disclose information to authorities. Such disclosure is always made within a legal framework and limited to the minimum necessary.

Business Transfers

In the event of a business merger, acquisition, or asset transfer, user information may form part of the transferred assets. We will notify users appropriately before such changes and ensure the new authority follows the same or higher privacy standards.

Use of Cookies

cb22 uses cookies for various purposes. These can broadly be divided into three categories:

• Essential cookies: Required for maintaining login sessions, security verification, and basic functionality. These cannot be disabled.
• Functional cookies: Used for your preferences, language selection, and personalised experience.
• Analytics cookies: Help analyse user behaviour to improve website performance.

Cookie Controls

You can manage cookies through your browser settings. Keep in mind that disabling essential cookies may prevent many important cb22 services from working properly. Refer to your browser's help documentation for guidance on changing cookie settings.

Technical Safeguards

cb22 has implemented industry-standard technical measures to protect your information. The website uses SSL/TLS encryption, which keeps all data exchanged between your browser and our servers encrypted. High-grade encryption is also applied when storing sensitive data.

Response to Data Breaches

If a security breach occurs and it affects your information, we will notify you as quickly as possible. Necessary steps will be taken to resolve the situation, and our security measures will be further strengthened to prevent such incidents in the future.

Retention Period

cb22 retains your information only for as long as necessary. For active accounts, all information required for account management is kept. Even after an account is closed, some information may be retained for a set period as required by legal obligations and dispute resolution.

Data Deletion Requests

After closing your account, once the legally required retention period has passed, you may request deletion of your information. However, information that must be retained due to legal, regulatory, or financial obligations may not be possible to delete. To request data deletion, contact us at [email protected].

Right of Access

You may request details of the information cb22 holds about you at any time. In response to this request, we will provide you with a summary of your information within a reasonable timeframe.

Right to Rectification

If any information stored on your account is incorrect or incomplete, you may request that it be corrected. Providing accurate information also improves the security of your account.

Right to Object to Processing

You have the right to object to the use of your information for promotional communications or marketing purposes. To exercise this right, contact us at [email protected]. However, it is not possible to object to the processing of information required for service operations, security, and legal obligations.

Right to Close Your Account

You may close your cb22 account at any time. To request account closure, contact our customer support team via live chat or by emailing [email protected]. Any pending withdrawals will be processed before the account is closed.

Age Restriction

cb22 is a platform for those aged 21 or above only. We do not knowingly collect or process the information of any minor. Age verification is mandatory at the time of account registration. If our attention is drawn to an account belonging to a minor, we will immediately close that account and delete the associated information.

Notice of Changes

cb22 may update this privacy policy from time to time. For any significant changes, we will post a notice on the website and, where possible, notify registered users by email. Continued use of the platform after changes will be considered as your consent to the updated policy.

Recommendation to Review the Policy

We recommend that you review this privacy policy at regular intervals so you can always stay informed about the protection of your information. The date of the most recent update will be noted at the top of this page.